FAQ

GOOD TO KNOW

Questions, answered calmly.

When will it arrive?

Free shipping on every order, arriving in 3–5 days. Your plate, resistance bands, and remote all come in one box, ready for tomorrow morning.

What is the 60-night renewal trial?

Simple: live with Nuvé for 60 nights. Step on it every morning, or just the mornings you remember — it's yours to try, fully. If it hasn't become part of your day by then, write to us and send it back for a full refund. No forms that feel like a breakup, no hard feelings.

How do I use it?

You step on, barefoot, and press one button. That's genuinely it. The plate moves gently beneath you for ten minutes while you stand — eyes closed, coffee in hand, however you like. The remote lets you soften or deepen the movement without bending down. No setup, no learning curve, no routine to memorize.

What does it actually feel like?

A low, warm hum underfoot — like the movement is traveling up through you. Most women tell us the first thing they notice is their shoulders letting go. You step off feeling looser and lighter, the way you feel after a good stretch you didn't have to work for.

Is it loud?

No — it's a quiet, low hum. You can use it while the house is still asleep, with a podcast on, or in complete silence. It won't announce itself.

Will it fit in my home?

It's about the size of a bathroom scale — 16 by 13 inches, just over 4 inches tall — and light enough to move with one hand at 11 pounds. It slides under a sofa or sits by the window. Though honestly, we made it pretty enough that most people just leave it out.

What comes in the box?

Everything, ready to go: the plate, the remote, and two resistance bands that clip in for the days you want a little more. Nothing else to buy.

Who is Nuvé for?

Anyone who wants to feel better in their body without taking on another project. It's gentle enough for beginners and easy on knees, joints, and busy mornings. If you can stand for ten minutes, you can do this.

Is it safe for everyone?

Vibration isn't right for every body. If you're pregnant, have a pacemaker or other implant, recent injuries or surgery, or any condition you're mindful of, please check with your doctor first — they know you best.

How do I care for it?

A soft, slightly damp cloth over the surface now and then. That's the whole maintenance routine.

What if something's wrong with mine?

Write to us. Every Nuvé is covered for manufacturing defects, and a real person reads every message — we reply within one business day.

FIRST LIGHT

Still wondering? Start the trial.

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60-night renewal trial · Free shipping · Ships in 3–5 days